Syria remains one of the world's most complex and protracted humanitarian crises. More than fourteen years of conflict have devastated the country's economy, destroyed critical infrastructure, and triggered one of the largest displacement crises in modern history. An estimated 16.5 million people require humanitarian assistance in 2025, including 7.1 million internally displaced persons and nearly two million IDP returnees, reflecting the prolonged nature of displacement and fragile return conditions (OCHA, October 2025). Approximately 60 per cent of the population suffers from food insecurity, roughly half of Syria's hospitals are non-functional, and millions face challenges accessing clean water and safe sanitation (OCHA, July 2025).
Syria's political transition following the change in authorities in December 2024 has stabilized parts of the country, but the humanitarian crisis is far from over. Continuous hostilities in the northern and southern parts of the country continue to trigger additional displacement and protection concerns, compounded by the worst drought-like conditions in more than 36 years, with devastating impacts on food security, access to water, and public health (OCHA, December 2025). Simultaneously, a major overhaul of humanitarian coordination is underway — creating both challenges and opportunities for a more effective, inclusive, and accountable response.
In this context, access to accurate, structured, and interoperable data is not a technical function. It is the foundation on which effective coordination, resource allocation, and advocacy depend.
OUR LEGACY
iMMAP has been supporting humanitarian actors responding to the Syria crisis since 2011, providing critical information management support — including research, analysis, and geospatial services — to coordination actors and operational partners across the country. This long-term engagement has contributed directly to strengthening the Whole-of-Syria (WoS) coordination approach, enabling better identification of humanitarian needs and gaps, and ensuring that evidence-based decision-making remains at the heart of the response. iMMAP's presence in Syria reflects a sustained commitment to the Syrian people — not as a short-term responder, but as a long-term partner in building the information infrastructure that a complex, multi-actor response demands.
PROJECTS
SYRIA INFORMATION MANAGEMENT AND GIS HELPDESK
Donor: H2H Network
Project Period: December 2025 – May 2026
Consortium Partners: MapAction, CartONG, Humanitarian OpenStreetMap Team (HOT), Kobo
Strategic Objective: To strengthen Syria's humanitarian data ecosystem by consolidating coordination among local actors, developing integrated data packages, and enhancing information management capacities — enabling NGOs and Humanitarian Country Team (HCT) partners to achieve more effective coordination, planning, and advocacy through improved data analysis, visualization, and evidence-based decision-making.
Core Impact:
Needs-Driven Design: A structured needs assessment covering 82 organizations identified priority gaps across GIS mapping and capacity building (67 organizations), data visualization (63 organizations), analysis and reporting (60 organizations), and responsible data management (54 organizations) — ensuring the Helpdesk directly addresses the most critical gaps in the sector.
Service Delivery: The Helpdesk, operationalized in January 2026, delivers GIS and data analysis support, dashboard and map development, reporting products, and survey design and data collection systems through a centralized ticketing and triage workflow at syriahelpdesk.org.
Capacity Strengthening: IM training delivered to 25 participants including the Syrian Arab Red Crescent, GIS training provided to national partners, and a Community of Practice established with 85 participants.
Strategic Government Engagement: Direct technical support provided to the Ministry of Emergency and Disaster Management and the Ministry of Health, positioning iMMAP as a trusted partner to Syria's national institutions during a critical transition period.
Whole-of-Syria Reach: The Helpdesk applies a Whole-of-Syria approach, engaging national institutions, international and national NGOs, and sector coordination bodies, with in-country activities in Damascus and Aleppo.
STRATEGIC OUTLOOK
Syria's transition presents a rare and time-sensitive opportunity to reshape the humanitarian coordination architecture on stronger, more sustainable foundations. iMMAP's focus in Syria is ensuring that this transition is underpinned by robust information management systems — ones that are interoperable, locally owned, and capable of supporting both emergency response and long-term recovery planning.
Beyond the current Helpdesk, iMMAP remains committed to Syria's broader humanitarian information management needs. As the country navigates the dual challenge of ongoing crisis and political transition, the demand for structured data, geospatial analysis, and evidence-based coordination will only grow. From surge deployments through the UN Standby Partnership to embedded IM support within clusters and UN agencies, iMMAP brings the full depth of its fourteen-year engagement in Syria to bear — ensuring that the humanitarian community has the data, tools, and capacity it needs to reach the most vulnerable Syrians, wherever they are.

May 15, 2026
Project Snapshot SYRIA
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June 15, 2026
Under the H2H Network Syria project, we developed a Cropland Fire Risk Map in support of the Ministry of Emergency and Disaster Management (MoEDM) to identify agricultural areas most vulnerable to fire incidents across Syria. The analysis integrates historical fire occurrence data (2018–2025), land surface temperature, soil moisture, and 2026 cropland layers to highlight areas at increased risk. The resulting information product supports preparedness planning, risk reduction efforts, and evidence-based decision-making to help protect agricultural livelihoods and strengthen national disaster management capacities.
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June 15, 2026
Under the H2H Network Syria project, we developed a Cropland Fire Risk Map in support of the Ministry of Emergency and Disaster Management (MoEDM) to identify agricultural areas most vulnerable to fire incidents across Syria. The analysis integrates historical fire occurrence data (2018–2025), land surface temperature, soil moisture, and 2026 cropland layers to highlight areas at increased risk. The resulting information product supports preparedness planning, risk reduction efforts, and evidence-based decision-making to help protect agricultural livelihoods and strengthen national disaster management capacities.

June 15, 2026
A case study on the Humanitarian Helpdesk transforming Information Management in Syria. This publication was written and produced by Medical Aid Films (an H2H Network member organization).
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