Raising the Information Management Capacity of the Shelter/NFI Cluster Partners in Ethiopia

iMMAP’s information management training sessions capacitate cluster partners and improve the quality of the information generated. This substantially improves the humanitarian response provided to the communities by enhancing the quality of clusters information management products, essential for decision making, cluster advocacy, and fundraising efforts.


Training delivered by iMMAP and facilitated by the Shelter/NFI Cluster lead agency, the International Organization for Migration (IOM)


As part of our efforts to raise the humanitarian information management capacity in Ethiopia, iMMAP conducted a refresher training on cluster information management and reporting tools for those partners actively engaged in the Shelter and Non-food items (NFI) Cluster coordinating mechanism. The training was facilitated by the Shelter/NFI Cluster of Ethiopia in collaboration with the cluster lead agency, the International Organization for Migration (IOM).

Aiming to improve the quality of the information collected and reported from cluster partners, iMMAP’s Shelter/NFI Cluster IMO delivered this practical, technical training on the relevant reporting tools such as the 5Ws.

The training was attended by nine officers from seven different organizations (one from the United Nations and eight from different international nongovernmental organizations), who participated in this workshop to improve their data management capabilities to provide better support to their respective organizations, as well as to improve the quality of the information they report to the cluster.

Shelter/NFI Cluster partners duringthe training

During the session, cluster partners were updated on the changes introduced in the reporting tools following the revision and modifications made to effectively monitor the new Humanitarian Response Plan (HRP 2020). Furthermore, the training aimed to solve the issues with data management that occur as a consequence of the high staff turnover rate within the humanitarian community.

Real operational data was applied during the training as part of the interactive and practical sessions, enabling partners to gain understanding on common terms used in the reporting tools, to align response monitoring tools with indicators and strategic objectives in the HRP, and to learn how to utilize the most appropriate tools for each type of cluster information. Participants were also briefed on the feedback mechanism to partners including access to and utilization of regular information management products generated by the cluster information management officer to facilitate effective coordination.

iMMAP’s information management training sessions capacitate cluster partners and improve the quality of the information generated. This substantially improves the humanitarian response provided to the communities by enhancing the quality of clusters information management products, essential for decision making, cluster advocacy, and fundraising efforts.