Photo: ©WFP/Rein Skullerud



Since 2011, the iMMAP Regional Office has been supporting the information management needs of humanitarian actors responding to the crisis in Yemen and Syria. Based in Amman, iMMAP MENA regional office has been supporting coordination mechanisms and crucial information management processes across a range of sectors and within thematic areas such as food security and livelihoods, agriculture, markets and value chains, population movement, urban profiling, and health. In addition to providing critical support to information value chains, iMMAP MENA provides capacity development assistance to strengthen existing information management skills to enhance data quality and data sharing.


  • iMMAP’s long-standing support to the United Nations Office for the Coordination of Humanitarian Affairs (OCHA) has contributed to better information management processes and coordination of joint assessments such as the Humanitarian Needs Overview, involving over 350 organizations.
  • Since October 2019, iMMAP has trained 265 humanitarian actors in information management and continues to contribute to enhancing data quality for evidence-based decision making.
  • Since October 2019, iMMAP has delivered a total of 1,649 information products to 75 humanitarian organizations responding to the crisis in Syria.
  • Since October 2019, 2,199 maps have been produced for the WASH, Health, EECR, Education, Protection, Shelter and Nutrition clusters in Yemen.


Information Management Resource Center
Funded by United States Agency for International Development and the Swiss Development Cooperation and in partnership with OCHA, the IMRC was launched to support the Whole of Syria structure with information management, coordination and capacity building services. Specifically, IMRC aims to enhance information management and reporting capacity of Syrian and international NGOs responding to the Syria crisis through the provision of change management and common services, coordination support, capacity building and an internship program.
Durable Communities and Economic Opportunities (DCEO) Iraq
Overseen by the iMMAP MENA Regional Office in Jordan, the wider DCEO project objectives are to build community resilience against destabilizing factors and advance economic well-being in target communities in Iraq by addressing underlying drivers of conflict, increasing community leadership of inclusive local development, improving private sector networks, and increasing micro, small, and medium enterprise development. iMMAP supports these efforts through research that guides strategic and localized decision making, and technical support to the programs in the areas of geoinformatics, data visualization, data collection, and data systems.
Information Management Support to Yemen
Through this project, iMMAP provides information management support to clusters responding to the Yemen crisis. This support will be provided through the following IM themes:

• Building the IM capacity of humanitarian actors by extending our current capacity training conducted for the Information Management Working Group (IMWG) and cluster members.
• Supporting cluster leaders and members with common services such as standardizing products and processes in line with best practices, delivering information products, and short-term delivery focused secondments.
• Development of a web-based GIS/Reporting platform for de-confliction processes.
Syria ECHO project: Returns Context Monitoring, COVID-19 Emergency Coordination, and Mine Action Coordination in Syria
iMMAP and the EU collaborate to protect the most vulnerable Syrians by enhancing emergency programs through coordination and evidence-based information. The project has three components: analyzing drivers and barriers of return for forcibly displaced people through context monitoring, COVID-19 emergency coordination and humanitarian mine action coordination in Syria.

The context monitoring is run from the Amman office and aims to fill information gaps concerning the barriers to safe and secure returns for displaced Syrians, provide a dedicated coordination capacity to sustain the ongoing COVID-19 response in parts of Syria, and provide and maintain a comprehensive picture of explosive hazard contamination. The other two components are run from Erbil (Kurdish Region in Iraq) and Amuda (northeast Syria).
Urban Recovery Framework Task Force for Syria
The project aims to safeguard civil society and experts' access to urban information and analyses, allow for the engagement in establishing inclusive urban recovery procedures on the ground, promote dialogue and inform the design of urban recovery policy, and plan urban recovery programming to support resilience and durable solutions for the benefit of conflict-stricken Syrians.


  • “CARE and iMMAP established a partnership to support the livelihood and value chains component of the Syria Resilience Program (SRP). The ongoing partnership has so far, produced several market assessments which have been used to design specific interventions in the value chains of wheat, livestock, olive and food processing, aimed to increase opportunities for generating new jobs, increasing incomes of the targeted communities and building the resilience of the vulnerable Syrian households.”

    Dr. Amer Jabarin Deputy Chief of Party for Value Chains (SRP) at CARE International
  • "I want to thank IMMAP for the great support that they provided to the 2018 WASH Atlas. The iMMAP team played a crucial role in the project by reorganizing and standardizing the WASH Atlas’ Adobe Illustrator-based templates -- the latter for consistency purposes. I am also thankful for the iMMAP team’s excellent workmanship, professionalism, and their flexibility and prompt responses to questions and clarifications that were asked throughout the course of the assignment.”

    Umar Daraz Information Management Specialist for the WASH Cluster, Whole of Syria (WoS) Sector
  • Creating a better world requires teamwork, partnerships, and collaboration. HelpAge International Jordan has had the pleasure to closely collaborate with iMMAP on conducting a comprehensive study on the needs, experiences, and inclusion risks of older men and women in Jordan. iMMAP helped facilitate evidence-based decisions through their sector expertise by developing a comprehensive dashboard, providing technical support regarding sample methodology, monitoring techniques, data cleaning and structuring, inferential analysis and many other areas. This serves as a platform to achieve the goal of advocating on behalf of older people in Jordan to better inform stakeholders, at both the governmental and humanitarian aid levels, regarding older people in Jordan. HelpAge is honored to have worked with iMMAP at a highly functional level and with a wonderful team spirit and look forward to further fostering this relationship and collaborating in the near future.

    Stephanie Yousef Inclusion Program Manager at HelpAge International Jordan

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